Shipping policy

NZ Shipping Information:

We offer free shipping within NZ for all orders over $69. Any NZ orders under $69 have a shipping fee of $6.99.

All subscription orders within NZ receive free shipping.

NZ orders placed before 8am Monday - Thursday will be dispatched same day for next day delivery. NZ orders placed after 8am Monday - Thursday or anytime Friday - Sunday will be dispatched the following working day. Allow an extra day for rural delivery. We do not dispatch orders on public holidays.
Please allow for delays during sale periods and over public holidays. 

Australia Shipping Information:

Visiting from Australia? Shop from our dedicated Australian website here: https://evewellness.com.au/

Orders placed on our Australian website are fulfilled from our local warehouse in Sydney, so you'll enjoy faster and cheaper shipping within Australia.

While you're welcome to order from this website, please note that orders will be shipped from our warehouse in New Zealand, potentially resulting in slightly longer delivery times. For orders under $89, a shipping fee of $30 applies from New Zealand to Australia.

USA Shipping Information:

We offer FREE shipping for orders over $150NZD to the USA.

For orders under $150NZD, a shipping fee of $35NZD applies from New Zealand to the USA.

Please be aware International orders may attract local Customs taxes or duties on arrival to your country. These taxes/duties can be up to 20% of the order total and are required to be paid by the purchaser. These are not the responsibility of Eve Wellness. No refunds will be issued for orders where tax/duties remain unpaid by the purchaser. Please check with your local Customs agency regarding the tax/duty likely to be charged prior to ordering.

Other International Shipping Information:

International orders outside of NZ/AU/US can take up to 2 weeks to arrive depending on your country. This time could also be extended if any delays occur with Customs on arrival to your country, which is something we are unable to predict or control. Shipping costs will be calculated at check out based on your selected country.

Please be aware International orders may attract local Customs taxes or duties on arrival to your country. These taxes/duties can be up to 20% of the order total and are required to be paid by the purchaser. These are not the responsibility of Eve Wellness. No refunds will be issued for orders where tax/duties remain unpaid by the purchaser. Please check with your local Customs agency regarding the tax/duty likely to be charged prior to ordering.

We currently ship to:

• Cambodia
• Canada
• China
• Cook Islands
• Fiji
• Hong Kong
• Ireland
• Japan
• Malaysia
• New Caledonia
• Papua New Guinea
• Philippines
• Samoa
• Singapore
• Sri Lanka
• Tonga
• United Arab Emirates
• United Kingdom
• Vietnam